Business Analyst II
Leela Consultancy Limited is an East London-based Consultancy firm providing IT expertise and services as part of the Software as a Service (SaaS) working model. We aim to provide affordable and efficient software expertise to individuals, start-ups, small businesses and bigger firms. As part of serving clients with dependable and up-to-date technical expertise in the ever-changing and dynamic software world, Leela Consultancy Limited is growing its team.
We are seeking a detail-oriented and analytical Business Analyst to join our dynamic team. The successful candidate will play a crucial role in bridging the gap between IT and the business, ensuring that projects are aligned with organisational goals. This position requires strong analytical skills, a solid understanding of business processes, and the ability to communicate effectively with stakeholders at all levels.
Responsibilities
Writing User Stories: Gather, analyse, and document business requirements, translating them into clear and detailed user stories with acceptance criteria.
Facilitating Workshops: Lead and facilitate workshops with stakeholders to define project scope, and objectives, and gather feedback.
Backlog Refinement: Collaborate with Product Owners and development teams to refine the product backlog, ensuring priorities align with business objectives.
Business Process Documentation: Document and map out business processes, workflows, and system configurations to support product development.
Stakeholder Engagement: Act as the primary point of contact for stakeholders, ensuring clear communication and alignment between business needs and technical solutions.
UAT Coordination: Lead User Acceptance Testing (UAT) to ensure the product meets business requirements and is ready for deployment.
Collaboration: Work closely with cross-functional teams, including developers and QA, to ensure efficient project delivery.
Qualification:
- Proven experience in a Business Analyst role, with a focus on gathering and documenting business requirements.
- Expertise in creating detailed user stories, acceptance criteria, and test scenarios.
- Experience in backlog refinement, project scope definition, and managing cross-functional teams.
- Familiarity with Agile methodologies (Scrum, SAFe) and tools like Jira, Azure, Confluence, and Trello.
- Degree in IT, Computer Science, or related field is preferred, or a solid technical background with understanding of IT systems.
- Experience facilitating workshops and stakeholder meetings to drive continuous improvement.
- Experience leading UAT and ensuring compliance with industry standards.
Skills:
- Analytical Thinking: Ability to break down complex business problems and translate them into actionable development tasks.
- Effective Communication: Strong verbal and written communication skills for engaging with stakeholders and explaining technical requirements clearly.
- Problem-solving: Ability to identify issues and propose effective solutions in a dynamic work environment.
- Adaptability: Comfortable working in fast-paced, ever-changing environments with competing priorities.
- Collaboration: A team player who can build strong relationships with stakeholders, developers, and other cross-functional team members.
- Attention to Detail: Thoroughly documenting requirements and ensuring no critical details are missed.
- Technical Understanding: Solid comprehension of IT systems, software development, and databases to bridge the gap between technical teams and business needs.
- Time Management: Strong ability to manage time and deadlines effectively, especially when working on multiple projects simultaneously.
